Auto Repair Xpress Supercenter

As a Auto Repair Xpress® Geico customer, you have our commitment to deliver a customer service experience that will put your mind at ease.

About ARX Supercenter

Step 1: Drop

Our Representative will meet with you at the repair facility to:

  • Evaluate your vehicle’s damage.
  • Explain the repair process and answer your questions.
  • Arrange for you to leave your vehicle for repairs with an option to go home in a rental vehicle.

Step 2: Repair

As your car is being repaired, your Shop Representative will:

  • Facilitate the repair process directly with the shop to ensure speed and quality.
  • Keep you informed of your car’s repair status.
  • Perform a pre-delivery review of the completed repairs before you pick up your car.

Step 3: Pick Up

When your car is fully repaired, you will:

  • Return to the repair facility in your rental car.
  • Receive copies of all repair documents, including your damage estimate.
  • Leave with the reassurance that GEICO and the repair facility guarantee the repairs for as long as you own your vehicle.

Auto Repair Xpress Supercenter Promise

ARX Supercenter program maximizes convenience. You will receive priority treatment, including a service experience that is second to none.

As an Auto Repair Xpress Supercenter Geico customer, you have our commitment to deliver a customer service experience that will put your mind at ease.

We Promise:

  • A friendly greeting from your local Shop Representative.
  • A thorough explanation of our hassle-free ARX Supercenter process that will deliver peace of mind.
  • A complete explanation of your repair estimate and expected repair time.
  • The convenience of one-stop rental pick-up and return at your ARX location with the appropriate coverage.
  • Updates to keep you informed on the status of your vehicle repair.
  • Confidence in knowing that your Shop Representative will conduct a pre-delivery review of your vehicle before you are notified that it is ready to be returned to you.
  • Satisfaction with a timely repair that is backed by a written lifetime guarantee that will be provided when you take delivery of your repaired vehicle.
Friendly Customer Service
Transparency
Hassle Free
Rental Pickup
Informed Updates
Confidence & Satisfaction
Backed by Lifetime Guarantee

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